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We cannot be held responsible for loss packages, therefore, we highly recommend the additional insurance. Insurance is available for $1.30 per each $50 value.
Payment Options
We accept payment through:
PayPal (Any Major Credit Card, eChecks, Bank Transfer)
Money Order (US only)
Cashier's Check (US only)
Personal Check (US only)
Please make payment within 5 days of first purchase. Otherwise we cannot guarantee the availability of your items.
When sending a money order or check, please include your phone number and shipping address. The shipment may be delayed if we do not receive sufficient shipping information.
Shipping Policy
We ship everyday, Monday through Friday via US Postal Service.
Items are shipped within 24 hours of payment clearing our system. Below is an explanation of when payments are considered cleared according to payment method:
PayPal Instant - instantly
PayPal eCheck - eCheck clearing date
Money Order - on arrival
Cashier's Check - on arrival
Personal Check - 5 business days after check arrival
Unauthorized or delayed returns will not be accepted. Abusive of our hassle-free return policy is unfair; we reserve the right to deduct a restocking fee for excessive returns on a single transaction.
Satisfaction Guaranteed
Our mission is to make your transactions at Due North Gifts pleasant. We are committed to provide the following:
Clear Picture & Accurate Description
Fast Response
Fast Shipping
100% Satisfaction
If our product or transaction does not meet your expectation, please allow us an opportunity to resolve any problem by sending us an email (see below). We will strive to rectify any problem to ensure your shopping experince with us is enjoyable. Please note that we reserve the right to ignore rectifying any problem if unfair feedback is left on us without allowing us an opportunity to resolve the issue.
Customer Service
Our customers come first, please contact us at [email protected] if you have any questions or concerns. We will resolve all issues and will make sure your shopping experience is 100% satisfactory.
Please make sure that your email filters are off or set to accept emails from us. We try
Shipping insurance
optional
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